Integrated Telecom

We offer a wide range of integrated telecom support systems comprising BSS and OSS offerings to help optimize the overall service provisioning and quality of telecom services.

Our Integrated Telecom Capabilities encompass:

• Billing CRM and Order Management
• Billing Migration Programme to LHS System
• Level 2 and Level 3 support adhering to SLA model
• Integration of Billing systems with other upstream and downstream systems using products like TIBCO and web services
• Application Development and Level 2 support for IVR platforms like Avaya, Nortel and Genesys based on hybrid delivery models
• Integration of Service Assurance systems using HP Openview suite, OM, SM and NNM. Services include development and customization, end-to-end testing, Level 2 and Level 3 support
• Capability to conceptualize, design and implement network inventory system for GPON network on Java platform
• Capability to design and implement projects of ARC GIS suite and telecordia network engineer
• BSS Service Offerings
  • Consulting
    • Enterprise Architecture
    • Product/ Technology/Proposal Evaluation
  • Delivery Services
    • Requirement Management to Solution Testing
    • Independent Validation and Testing
  • Managed Service SLA Based
    • Multiple Services packed together
    • Level 2 and Level 3 support
• OSS Offerings
  • Consulting
    • Enterprise Architecture
    • Product/ Technology/Proposal Evaluation
    • Transformation Roadmap
  • Delivery Services
    • Requirement Management to Solution Testing
    • ndependent Validation and Testing
  • Managed Service SLA Based
    • Multiple Services packed together
    • Level 2 and Level 3 support